Video on Demand
Video on Demand is a new service from Bardstown Cable TV. For the first time, you get to

choose what you want to watch, and when you want to watch it. If you are a Bardstown Cable TV
subscriber and you have an advanced set top box, you don’t need to sign up or change anything
on your account to use Video on Demand. Just press the ON DEMAND button on your remote and
start watching hundreds of free programs, or rent the latest blockbusters before they hit Netflix
and Redbox.

                                                What's on Now
Video on Demand has a rotating selection of movies and shows, so you’ll always have access to the latest in entertainment. Look for these exciting current titles:
                                Got Questions? We've Got Answers.

 

Q: What is Video on Demand?

A: Video On Demand (VOD) is a library of movies, TV shows, and events that can be rented through your cable set-top box whenever you want.

 

Q: How do I sign up for Video on Demand?

A: Congratulations! You’re already signed up if you have an advanced set-top box. Just push the ON DEMAND button on your remote and start browsing. If you don’t have an advanced set top box, call Bardstown Cable at 502 348-5947 and tell them you want Video on Demand. We’ll be happy to help you get set up.

 

Q: How much does it cost?

A: Many programs are included with the packages that you pay for each month (i.e. Disney, History, HBO, Showtime, etc.) New releases and events, such as fights, vary in cost.

 

Q: Are there any other fees?

A: Nope. No user fees, no processing fees. Just the cost listed beside each individual title.

 

Q: How do I pay for my movie rentals?

A: With VOD, there’s no need to enter any credit card information. Any rentals will be added to your monthly bill.

 

Q: Will the name of the movie I rented show up on my bill?

A: Yes. Your Video On Demand purchases will be listed beside your regular service cable bill.

 

Q: How much do rentals cost?

A: Video on Demand has many free programs to choose from. However, new releases typically cost between $3 and $7. When you want to rent a movie, there’s no guesswork because the cost will be displayed clearly beside the title.

 

Q: Once I rent something, how much time do I have to watch it?

A: From the time you purchase the program, it is available for 24 hours.

 

Q: Am I able to record VOD programs?

A: No, you can only view rented programs.

 

Q: I was watching a program on VOD, but when a recording started, it kicked me out.

A: One tuner of your set-top box must be available to watch VOD content. If you are recording a show, and watching a VOD program, and a scheduled recording occurs, it will override VOD and cancel the VOD session to record the show.

 

Don’t see your question here?

Call us at 502-348-5947 or email support@bardstowncable.net and we’ll try to answer them.